The power of one ecosystem: how Valk Exclusief centralized all self-service payments
Guests expect a seamless experience the moment they walk into a Valk Exclusief hotel.
Yet behind every coffee, snack or on-the-go purchase sat a complex mix of machines, payment flows and systems that created friction for both guests and staff.
By unifying all self-service coffee payments through SmartNow and Adyen, Valk Digital (the internal digital and IT division) gained real-time control across every Valk to go-shop and removed complexity where it mattered most.
The result is simple: technology that stays in the background, teams that can focus on hospitality and guests who feel the difference without ever seeing the complex system behind it.
The future of fuel stations: a place to enjoy and relax
Our client Vissers Energy Group is a proud family business and has been around for more than a hundred years. The company operates a network of 56 fuel stations and quick-serve restaurants throughout the Benelux. Their shop formula Moments & More is the outcome of their strategy to focus on food, drinks, and experience: a place to enjoy and relax.
How BP applies technology in its self-service experience
With 350 fuel stations, BP is a large player in the Dutch market. They are fully committed to accelerating the energy transition and strive for the best customer experience. Part of this is providing hassle-free payment at their self-service machines.
Smart technology as the backbone of a barista
The Belgian company Koffieman operates unmanned coffee bars along the road. Their machines craft your coffee like the best barista in town. All coffees are fairtrade and people can get great accessories with their coffee as well.
How TotalEnergies switched to one adaptive ecosystem for all self-service machinery
While planning ‘contactless payments’ on the self-service machines in their shops, TotalEnergies Marketing Netherlands faced the problems of closed systems. Now they switched to an ecosystem open to every self-service machine and payment provider.
Why smart technology plays a vital role in public restrooms
ONE HUNDRED restrooms offers eye catching, innovative services. In a field that we don’t discuss every day: they operate premium public restrooms across Europe. Their aim is to increase human well-being: by changing the definition of a restroom break. It is a so-called full-service restroom formula at high traffic locations such as shopping malls, train stations and fuel stations.
FEBO’s iconic snack walls have now got smart!
FEBO is a famous chain of fast-food restaurants founded in 1941 in Amsterdam. It’s known for its self-service snack walls stuffed with the tastiest snacks from their own industrial kitchen. Among many other celebrities Johan Cruyff was one of their regular customers.